fustrated and furious with Mtn services

Good day we are extremely disappointed with service from Mtn at 7 this morning purchased data to top up my wifi so I can work from home followed the whats app process of sending them proof of payment to top up my account , no response back tried calling Mtn help desk not getting any response the stupid prompt does nt allow u an option to speak to a service consultant , it is 2:30pm and still unable to work as my data still not top up ..DAMN FURIOUS