Further steps to be taken with MTN
<p>Im a cell c employee with a stuff line of ********** </p> <p> </p> <p>At cell c during the porting process the number is called to be validated to ensure that we do not come accross these type 411 ****, this helps to prevent *****.</p> <p> </p> <p>As mentioned earlier im a cell c employee and my networks blocked, cant make nor receive calls for a port i hardly app**** for as this is a stuff line.</p> <p> </p> <p>If this is not sorted by close of business today.</p> <p> </p> <p>my next move will be with the ombudsman.</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly be advised we have evaluated the number *** and picked up that the porting went through successfully and suspension have been removed please try using your number it should work accordingly.
warm regards
mike
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly be advised we have evaluated the number *** and picked up that the porting went through successfully and suspension have been removed please try using your number it should work accordingly.
warm regards
mike
My number isnt working. Im seeking advice from my lawyer and the Consumer Protection Act.
and ICASA will also not be happy about this
My number isnt working. Im seeking advice from my lawyer and the Consumer Protection Act.
and ICASA will also not be happy about this