FURTHER SHOCKING SERVICE FROM MTN

In response to my last query, Nompumelelo<br> REQ:***. <br> <br> Utterly Disgusted: After visiting Fourways who could in no way assist me (& advised to call),& further Rosebank who advised the queue was +- 45 minute wait, I contacted MTN again this morning to query the possibility of collecting the handset. After a 14 minute wait I spoke to the rudest consultant I have yet to come across. He confirmed that it is common sense to keep the box. I am horrified, & beyond utterly disgusted that MTN have such individuals dealing with clients. Needless to say he was unable to help, or, conveniently transfer my call to a manager. He further stated that this is the simplest of queries and no one will phone me back anyway, should I wish to leave my details. I can not wait until such a point that I can cancel this contract. After 5 years with MTN I am left feeling extremely disappointed and despondent. UTTERLY DISGUSTED!!!