MA
Maxeen A

1 reviews | Active since May 2014

07 Sept 2015, 09:21

FURIUOS AND VERY IRATE

MTN has the worst network. I have been trying to get hold of their Technical department and insurance. If I do get through to the Customer care line than they are so rude they drop the call every time I get hold of them. I have spoken to Adele which he transfers me to a number that does not exist. I HATE MTN AND THERE NETWORK AS WELL AS THERE STAFF that's the most unfriendly, rude, of no help.

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Replies (1)
MTN South Africa
MTN South Africa's reply09 Sept 2015, 12:19
Official
Hello Maxeen,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.


Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.

Regards
Thabang