FULL SIGNAL ON HANDSET BUT CALL BREAKS UP OR DROPS

We are in Crystal Park Benoni and making a call via the MTN network is a TOTAL FRUSTRATION. When the call eventually goes through the person on the other side cannot hear a word we say as it breaks up all the time.<br> We had this problem a while back and MTN assisted us by installing a repeater inside the building which improved the situation considerably. The problem started again a few days ago and has become progressively worse so I decided to call the area coverage division for assistance and to have a technician check the repeater in our building. The lady who answered my call told me that the tower in Crystal Park was faulty. I asked when this problem would be resolved she politely rep**** she had no idea as they were waiting for the supplier.<br> HOW CAN AN INSTITUTION AS HUGE AS MTN NOT HAVE REPLACEMENT EQUIPMENT ON STANDBY FOR SERVICE EXCHANGE WHEN A SYSTEM FAILS. <br> WE ARE LOSING AN ENORMOUS AMOUNT OF BUSINESS DUE TO THIS PROBLEM AS OUR CLIENTS CANNOT GET THROUGH TO US AND WHEN THEY EVENTUALLY DO WE CANNOT HEAR EACH OTHER.<br> THIS IS BEYOND POOR SERVICE DELIVERY WHICH WE DO NOT EXPECT FROM MTN.<br> WE PAY FOR FULL SERVICE BUT ONLY RECEIVE FRUSTRATION AS THINGS STAND NOW.<br> SHAME OM MTN