CM
Colleen M

1 reviews | Active since Mar 2016

28 Sept 2018, 12:42

****ed up now

I just called your call centre and they confirmed it's a repaired phoned that you dispatched, I don't want a bladdy ****ed up phone again, if it's not a new one then I want a refund. I had enough of this nonsense now. You will receive a call from my Clientele lawyers now and I'm posting in the media as this is unacceptable,

0
Replies (1)
MTN South Africa
MTN South Africa's reply01 Oct 2018, 08:46
Official

Good day Colleen,

Thank you for your post.

We sincere apologized for any inconvenience incurred.

Kindly note that I tried to contact you and your number goes to voicemail. I will try to call you again a bit later.

Warm Regards,

Zanele Mazibuko

Complaints Management team

Best regards,