SB
Steven B
1 reviews | Active since Sept 2015
01 Nov 2015, 14:21
**** you MTN
I ****en hate MTN !! Service is **** ! And their billing system is unbelievably useless. Yet another ridiculous bill !!! I am fed up !!! And there is no one that ever helps. Do you think MTN ever phone you to sort out problems!!
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Replies (1)
MTN South Africa's replyOfficial
03 Nov 2015, 08:29Hello Sbeever,
Thank you for your post.
We do pick up that the validation request has been sent to the billing department to validate the charges for cell ***, no usage limit has been added to the account.
The URL report has been requested for line ***. This line is on an open 1GB . Thee 1GB has been used up and fuhrer usage has been made from the sim card, the account has been billed for extra usage. The validation will be done for October month. This will take +-10 working days.
The itemized billing report will be send to you.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We do pick up that the validation request has been sent to the billing department to validate the charges for cell ***, no usage limit has been added to the account.
The URL report has been requested for line ***. This line is on an open 1GB . Thee 1GB has been used up and fuhrer usage has been made from the sim card, the account has been billed for extra usage. The validation will be done for October month. This will take +-10 working days.
The itemized billing report will be send to you.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply03 Nov 2015, 08:29
Official
Hello Sbeever,
Thank you for your post.
We do pick up that the validation request has been sent to the billing department to validate the charges for cell ***, no usage limit has been added to the account.
The URL report has been requested for line ***. This line is on an open 1GB . Thee 1GB has been used up and fuhrer usage has been made from the sim card, the account has been billed for extra usage. The validation will be done for October month. This will take +-10 working days.
The itemized billing report will be send to you.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We do pick up that the validation request has been sent to the billing department to validate the charges for cell ***, no usage limit has been added to the account.
The URL report has been requested for line ***. This line is on an open 1GB . Thee 1GB has been used up and fuhrer usage has been made from the sim card, the account has been billed for extra usage. The validation will be done for October month. This will take +-10 working days.
The itemized billing report will be send to you.
Kind Regards,
Alice van der Merwe
***
Best regards,