1 reviews | Active since Mar 2017
Frustration with MTN's lack of coverage
<p>I have been an MTN subscriber since 2004 on contract (R980p.m.) I have called the call center ((083) ********** ) to request assistance with the lack of service coverage in the lonehill/Beverly area with no avail. I was advised that they are aware of the problem and they are looking into it. However, it's been almost a year and still no change. Not only can I not access the internet, but I also can not make or receive calls. I am exetremely frustrated and disappointed with MTN in this regard.</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***