FRUSTRATION

I have been an MTN user for more than 20 years and l was experiencing some slight dissatisfaction and then call thrn in order to resolve and they normally do that. This time l bought 30GB data for R215 from my app and it allowed me to do so. It was to my surprise when l tried to use my Social media and keeping on saying k do not have network and l checked and discovered that my data is still there unused and l bought MBs then managed to access. I called them several times and they did not rectify it until l received their consultant and her name was Bongiwe who was a bit harsh but later corrected her attitude and told me that unfortunately l cannot use that data because of my Plus or Price Plan and imagine MTN did not reject whilst l was buying and it is frustrating to see it in my phone everytime as she said they cannot even change it to the suitable plan.

MTN EVERYWHERE YOU GO!