SM
Shanuska M
1 reviews | Active since Jul 2015
14 Jul 2015, 16:41
Frustratingly poor service -
Staff at Mtn Direct cannot attend to a simple cancellation of an upgrade, which at one instance was attended to by a SUPERVISOR!!!!!!<br> Over and above that I made numerous calls to approx all Mtn Direct Stores in Pretoria and Gauteng area, you either HOLD for long periods ranging from 15 mins to 35 mins.<br> No feedback from anyone who promises it.<br> <br> Well done Mtn you have finally made me reach ultimate exhaustion....I cannot do this anymore!!! Not worth paying for a service that drives you to the height of frustration where you end up in tears....<br> <br>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
04 Aug 2015, 14:17Hello Sh****ka,
Thank you for your post,
We apologise for the delayed response, please note that the contract has been migrated to pay as you go and there is a credit on the account which will be transfered to the bank account number we have on record.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response, please note that the contract has been migrated to pay as you go and there is a credit on the account which will be transfered to the bank account number we have on record.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply04 Aug 2015, 14:17
Official
Hello Sh****ka,
Thank you for your post,
We apologise for the delayed response, please note that the contract has been migrated to pay as you go and there is a credit on the account which will be transfered to the bank account number we have on record.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response, please note that the contract has been migrated to pay as you go and there is a credit on the account which will be transfered to the bank account number we have on record.
Thank you
Wenzile Masina
REQ:***