SV
SUKOLUHLE V
1 reviews | Active since May 2015
22 May 2015, 16:28
FRUSTRATING SERVICES
Firstly, I cancelled a debit order which I was told was done then I went to pay cash at the store The Glen shopping mall only to my surprise the next day the debit order went through. I'm now sitting with a big minus on my bank account. Things only got worse, on Wednesday the 20th of May my services were suspended. This is so frustrating, I'm really disappointed in mtn.
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MTN South Africa's replyOfficial
02 Jun 2015, 13:15Hello SueCynthia,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that by the time the payment method had been changed the debit order was already submitted, your account is currently in credit of R -652.20, this means the next payment will be due on 05-July-2015.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that by the time the payment method had been changed the debit order was already submitted, your account is currently in credit of R -652.20, this means the next payment will be due on 05-July-2015.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply02 Jun 2015, 13:15
Official
Hello SueCynthia,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that by the time the payment method had been changed the debit order was already submitted, your account is currently in credit of R -652.20, this means the next payment will be due on 05-July-2015.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that by the time the payment method had been changed the debit order was already submitted, your account is currently in credit of R -652.20, this means the next payment will be due on 05-July-2015.
Thank you
Wenzile Masina
REQ:***
Best regards,