Frustrating service with daily Internet outages

I am extremely disappointed with MTN's service since 4 December. The internet goes off for three hours every day without fail. As someone who works from home, this has caused a significant loss of productive hours and disrupted my ability to meet deadlines.

Despite being a loyal customer, I feel let down by the lack of reliable connectivity and the absence of communication or solutions to address this issue. Consistency and reliability are crucial for any internet service provider, and unfortunately, MTN has failed to deliver on both counts.

I hope MTN takes immediate steps to resolve this matter, as the current situation is unacceptable for customers who rely on stable internet to earn a living.