Frustrating service

I am extremely frustrated and exhausted with the service i've received from MTN this week.

I app**** online for a upgrade 3 times with no feedback at all, I called the contact centre and they could not get me the deal I saw online, I then asked for a contact number for someone who can assist with online deals.

I thought rather go instore and I drove to Canal Walk for assistance, they couldnt help me with a online double deal and the device is the same price as online for a single device, obviously i left and tried again Today to call the contact centre.

Eventually my call was answered after 45min hold time and spoke to the same person i spoke to this morning when my call was cut off, only to be cut off again after 1hour 15minutes, the agent also could not help me with the online deal and she placed me on hold.

I am tired and really just wish some1 could assist because this is bad.