Frustrating Experience with MTN Online
I recently took out a new contract with MTN online, and the experience has been nothing short of frustrating. I’ve been trying to follow up on the status of my device delivery, but none of the contact options on MTN's official page seem to be working.
The phone number doesn’t connect, the WhatsApp line is unresponsive, and emails go unanswered. This has left me completely in the dark about my order, with no way to track its progress.
I expected better service from a company as established as MTN. It’s disappointing to see such poor communication channels for customers. Please provide a reliable way to get updates on my device delivery or improve your support services to assist customers promptly.
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