CB
Chane B
1 reviews | Active since Jun 2024
18 Nov 2024, 19:42
Frustrated with MTN's Unreliable Service and Billing Issues
I’ve had enough with MTN. I’ve been paying double my premium for months, yet every single month, my line gets cut off on the 18th, even though I always make my payments on time. Yes, I missed one payment once, but I’ve been paying twice my premium, so this inconsistent service is completely unacceptable. My payment due date is the 30th or 31st, as per my contract, but despite that, they keep disconnecting me early without any valid reason.
I travel frequently for work, and this kind of disruption is not something I can tolerate. MTN clearly doesn't value its customers, and if this is how they operate, I’m done. I’m walking away and won’t be coming back.
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