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Samantha S
1 reviews | Active since Oct 2023
18 Dec 2023, 12:07
Frustrated with MTN as this is totally unacceptable!
I app**** for a contract 2 weeks back with mtn online. I app**** for the iPhone 15 pro max but instead I got the iPhone 15. When I try to call them they keep on declining my calls and when I email them they just say they would get back to me but they don’t. This is totally unacceptable as I also paid for the phone already. Get your **** together!!!! I want answers and I want them now!
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Replies (2)SS
Samantha S's updateReviewer Update
18 Dec 2023, 15:07Please I’m currently still waiting for feedback from MTN. This is honestly unacceptable. I never expected this from them honestly and not to mention they will debit me in this week for a phone which I don’t have. First of all they delivered the phone late then they bring a totally different phone from what I actually ordered and when I try to log a complaint or call them they decline all my calls. This is honestly so frustrating. Please can I get assistance on this matter as it is truly urgent and I can not wait any longer especially since they will be extremely quick to take their money
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Samantha S's update18 Dec 2023, 15:07
Reviewer Update
Please I’m currently still waiting for feedback from MTN. This is honestly unacceptable. I never expected this from them honestly and not to mention they will debit me in this week for a phone which I don’t have. First of all they delivered the phone late then they bring a totally different phone from what I actually ordered and when I try to log a complaint or call them they decline all my calls. This is honestly so frustrating. Please can I get assistance on this matter as it is truly urgent and I can not wait any longer especially since they will be extremely quick to take their money
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Samantha S's updateReviewer Update
19 Dec 2023, 14:56Honestly so frustrated with the service I am being provided by MTN. They refuse to accept their mistake not to mention making me run in circles by contacting dsv when they are at fault. This is totally unacceptable
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Samantha S's update19 Dec 2023, 14:56
Reviewer Update
Honestly so frustrated with the service I am being provided by MTN. They refuse to accept their mistake not to mention making me run in circles by contacting dsv when they are at fault. This is totally unacceptable