Frustrated trying to sort out my account

<p>Can anyone tell me how i can resolve my account with account with MTN.. I have been a cient for almost 20 years on contract with MTN. I never had problems... July and August i received my account with a balance due of over R7000 for each month. When i queried this at the call centre (808) the only response is got was it is for "MOBILE DATE CALLS" and they will lock a query. i have not received any feedback from them as yet. Now tell me how is it possible to use that much data if i do not even receive emails on my phone or download anything or do updates on my moblile data. They can see the average monthly spend on my account over the last 20 years and NEVER has my account been that high or have i used that much data??? Seems to me they want to be paid but do not care if their clients are liable for the amounts or not!!!!!! COME ON MTN SHOW SOME LOYALTY TO YOUR CLIENTS AND HELP US SORT OUT OUR ACCOUNTS!!!!</p> <p>THIS IS PATHETIC NO CLIENT SERVICE OR ANY LOYALTY TOWARDS YOUR CLIENTS!!!!</p>