JG
Jonathan G
1 reviews | Active since Sept 2015
17 Sept 2015, 17:07
FRUSTRATED OVERCHARGED
Hi.<br> <br> I received a call from Veronica on 8 September and that was that...<br> <br> Nothing else happened.<br> <br> We shall see how quick they call once I reverse my debit order...<br> <br> <br> SO FRUSTRATED AAARRRGGGHHHH
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Replies (1)
MTN South Africa's replyOfficial
18 Sept 2015, 13:01Hello Jonathan69,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your query was escalated by Veronica. It is still under investigation.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your query was escalated by Veronica. It is still under investigation.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply18 Sept 2015, 13:01
Official
Hello Jonathan69,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your query was escalated by Veronica. It is still under investigation.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your query was escalated by Veronica. It is still under investigation.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,