FRUSTRATED BY *********** MTN

<p> </p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">I am extremely dissatisfied and highly frustrated with the run around and incompetence when making an application for a new line.</font></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">I have made several telephone calls and on each occasion was given the absolute run around.</font></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">There was never a direct answer, the application was declined due to no do***ents being requested from me.</font></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">A second request was sent through and I myself had to make daily calls to follow up on the status of the application.</font></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">I was told that the application had to be dealt with by the person who initially received my call via the call centre.</font></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">Several messages were sent to Naydene, who never responded.</font></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">Do***ents sent via email had not been attended to, with the result that my application was in an incomplete status.</font></p> <p> </p>