BT
Brian T
1 reviews | Active since Feb 2016
15 Feb 2016, 12:35
Frustrated about their NO-Network FFS!!!
Its been like forever that I have been struggling with this no network nonsense for the past 3weeks. I have one emergency at home ad this blurry MTN decided to drop all my phone calls. They kept refreshing my line and telling me to switch my phone on and off like some stupid kid.<br> <br> I have had it with this ****py service, they can go to hell. I will change to Vodacom, together with my whole flippen family.<br> <br> I have had it!!!
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Replies (1)
MTN South Africa's replyOfficial
17 Feb 2016, 11:49Hello HahahaMTN,
Thank you for your post.
Please accept our apologies for the inconvenience caused.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***. Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.):
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no):
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
We would like to assure you that we are actively working to improve our service levels.
Kind Regards
Zukiswa
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience caused.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***. Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.):
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no):
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
We would like to assure you that we are actively working to improve our service levels.
Kind Regards
Zukiswa
REQ:***
MTN South Africa's reply17 Feb 2016, 11:49
Official
Hello HahahaMTN,
Thank you for your post.
Please accept our apologies for the inconvenience caused.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***. Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.):
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no):
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
We would like to assure you that we are actively working to improve our service levels.
Kind Regards
Zukiswa
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience caused.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***. Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.):
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no):
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
We would like to assure you that we are actively working to improve our service levels.
Kind Regards
Zukiswa
REQ:***