frustrated

3 days ago my phone & data stick has been suspended. I spend about 3 hours on the cell waiting for someone at 808 to answer. The mtn in norwood response was that they can not help as they are a franchise & your Twitter and fb staff don't respond to my requests. Then I see a statement from mtn that business is as normal and that their consumers are not affected. I have screen shots of tweets and fb msgs to mtn & Mtn service that have not been responded to and screen shots of calls with time spent trying to get a hold of 808. It is month end and I need access to my bank accounts. I had to purchase another sim and add data to get my work done which of course you don't care about. Can someone please get in contact with me to explain why my account is suspended so that I can go back to using my contracts that I am currently paying for, that you are blocking me from using. and I would also like an email address that I can send the screen shots to so that it can be explained why I had to endure all that stress.