Frustrated

Repair Centre<br> My second complaint. About 6 Weeks ago I sent my phone into the MTN repair centre via the branch in Rivonia. My Phone was booked in and I was sent an sms confirming this.Three weeks ago received an sms saying that cost for repairs resulted in R2011.00 and I should reply with Yes or No, if No I would have to pay R380 something.I rep**** with Yes but still wasn't sure why the cost why so much as the reason for sending it in was because the simcard was not reading. Anyway just before I initiated the change on my number I called in with the reference number to find out how far the process was. The consultant who I spoke to said the phone had long been fixed and was waiting for payment in order for it to be released. Now this puzzled me as the sms I got was on the cost but no banking details were given and the process as to what needs to happen once amount has been advised was not communicated. I did not know if I pay once phone is returned, through my account or at an mtn store or the bank.The service given to me by MTN has been unfair, poor and very unprofessional. Im not impressed that a company so big can get this like service so wrong.<br> So right now I am without my