Frustrated
<p>Good day</p> <p> </p> <p>Very dissapointed in MTN</p> <p> </p> <p>After 15 years at Vodacom I decided to move to MTN, what a mistake.</p> <p> </p> <p>Went to Clear Water Mall (01/11/2016), did my application and waiting for the approval sms, after a day I phoned they say it was not successful because my ID was not clear. Resend my ID and a day later it was approved. 03/11/2016 went in to finalise my contract. Since then my sim swap was not successful. Vodacom was still active. Phoning them everyday with no luck. Today 08/11/2016 still not sorted </p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the other service provider SIM card has been deactivated on 2016-11-09 at 14:31:34, the mobile number is now active on the MTN network please test the new MTN SIM card.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the other service provider SIM card has been deactivated on 2016-11-09 at 14:31:34, the mobile number is now active on the MTN network please test the new MTN SIM card.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,