TM
Tiiho M
1 reviews | Active since Jul 2015
21 Jul 2015, 10:06
Fruadulant Transaction
MTN billed debited more than double the amount of money they were supposed to. Their call centre s never attended to and this is affecting my finances negatively. Please pay me back my money.
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Replies (1)
MTN South Africa's replyOfficial
24 Jul 2015, 11:53Hello MrTMojalefa123,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused,rest assured it was not our intention to dissatisfy you in any way.
Our records show that your request has been attended already,statement/itimised billing has been send to you.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards,
Felicity.
REQ:***
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused,rest assured it was not our intention to dissatisfy you in any way.
Our records show that your request has been attended already,statement/itimised billing has been send to you.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards,
Felicity.
REQ:***
Best regards,
MTN South Africa's reply24 Jul 2015, 11:53
Official
Hello MrTMojalefa123,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused,rest assured it was not our intention to dissatisfy you in any way.
Our records show that your request has been attended already,statement/itimised billing has been send to you.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards,
Felicity.
REQ:***
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused,rest assured it was not our intention to dissatisfy you in any way.
Our records show that your request has been attended already,statement/itimised billing has been send to you.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards,
Felicity.
REQ:***
Best regards,