FRUAD CONFIRMED BUT NO CONTACT REQ:***

Hi , ***** was conducted on my name , i have supp**** all the neccessary documents and the contract was cancelled in October 2015 but i have not been refunded for the 18 months that i have been debitted.<br> <br> i have been to your stores several times and call your centres but i have not recieved feedback i am left with no option to write to you via this channel and i will start posting on facebook should this avenue not obtain the assistance i require.<br> <br> ref no : ***.<br> YOUR RESPONSE WAS :<br> <br> We are truly sorry for the inconvenience caused and for the breakdown in service experienced.<br> <br> We have now contacted the administrator that assisted with closing off the account as ********** and requested them to get the credits assigned, then refunded by our Banking Department to your banking account.<br> <br> Regards<br> Tim<br> MTN Complaints Management Team: REQ:***<br> <br> I need to be contacted on *** or *** with feedback because i never recieved feedback again even though the Hello Peter complaint was attended to.<br> <br> I will post again On facebook , Twitter and spread the word should I not be contact on my cell.