From piller to post without success and Ombudsman rejecting my claim

REF; INVOICE NO: E ********** 56(MRS JOYCE SIBONGILE MNISI)

I Joyce Sibongile Mnisi the owner and account holder of the above account and cell no ********** 560 would like to lodge a formal complaint against MTN. It has come to my attention that there are service providers who are linked to my MTN and they are deducting money from my account with MTN WITHOUT MY PERMISSION. The only agreement I know of and have signed is with MTN only who is the primary service provider I had provided my personal details and account number for the application of contract on phone no ********** 560,there are now service providers who are charging me through MTN AND VIA MY CELLPHONE contract without written or telephone agreement between me and these service providers about their products or services I have no knowledge of. I have been informed by your call centre these service providers are MARY NETWORKS , MEDIA MOJI , SMART CALL , APRA TELEKOMS, ANDRIOD GAMES STORE ,COOL EMOJI ,APPSUP TEAM, GIRLZ4U, GLAM SLAM ,SA BABES this clearly shows evidence of *****. I challenge MTN to proof to me how these service providers were allowed to have access to my account and allow such reckless and ********* business practise to go unchecked nor investigated? How does MTN give permission to third party to have access to my money without talking to me. Now I have an amount of R4000.00 that I have to pay MTN , they gave me the way to cancel the services ,which is *141*5 # . Even when I cancelled the services it keep on charging me every month I have been exposed to this ******* for about a year and half until now my husband realised I was paying too much then we started doing some digging. Who has given these service providers permission to be loaded on my account A ********** ? I therefore demand that this be investigated urgently as it is having a heavy negative impact on my finances I just cannot afford this expense. I am also took this matter to Consumer Goods and Services OMBUDSMAN with no success if I do not get my money back as I feel MTN has failed to protect me as their customer against on line **********. I am also seeking legal advice as I view this has exposed me and my finances to people I don’t know. Please help! Help