From pillar to post

<p>Raised my concerns with customercare on 2 Febr'17. On the 7th Febr they requested information which was supp**** on the same day. 7th March'17 I reminded Customercare that they did not provide a response. Received a response on 15 March confirming that my contract amount is not the billing amount. The matter was sent to their Insurance section who diverted it to their contract department. On 5 April I cautioned them that I intend raising my frustration on a different platform should they not respond. On that same day they responded that the matter is now with the billing department...</p> <p>All of this has an e-mail trail with responses from Nokhuthale Khoza, Megan Hope and Tshepo Mahlangu</p>