From bad to Worse

<p>Two months age I upgraded, after hassles from MTN, the three phones on my contract. This was only done after a HELLO PETER complaint. One of the lines is unable to make calls. The 808 number is unable or unwilling to help. The email address for customer services do not respond. MTN - up your game.... it is disgusting that no-one seems to be able to help or respond. I have spoken to Agnes now, after holding for 30 minutes and having the call cut off. And I am asked to HOLD again.....So what will happen is that MTN will respond by "sorry for the inconvenience" but nothing further will be done. I have tried to tell MTN that it could be phone setings. But no fruitful resposne is forthcoming form MTN. Maybe it is time to change service providers to obtain better service.... </p>