gK
gelden K
1 reviews | Active since Jan 2015
13 Feb 2015, 13:47
from bad to worse
thanks for the reply Ebbedene new REQ *** can give you ref no of email also ref no *** still no reply and thanks for suspending my account STILL WAITING FOR ANYYYYYY REPLY FROM ANY ONE at MTN want to know how commented ***** on my name cause now you suspended my account because of you're bad services im you are worst then Parliament ive been with mtn for over 10 years from the best to the worst service ever *** there is my nr want to know how commented ***** on my name??!!???!!!???!!!
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MTN South Africa's replyOfficial
24 Feb 2015, 12:06Hello cheboksary,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
We understand that the entire experience must have been very frustrating and hope that we can restore your faith in us
Thank you.
Kagiso
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
We understand that the entire experience must have been very frustrating and hope that we can restore your faith in us
Thank you.
Kagiso
REQ:***
MTN South Africa's reply24 Feb 2015, 12:06
Official
Hello cheboksary,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
We understand that the entire experience must have been very frustrating and hope that we can restore your faith in us
Thank you.
Kagiso
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
We understand that the entire experience must have been very frustrating and hope that we can restore your faith in us
Thank you.
Kagiso
REQ:***