LP
Lynnor P

1 reviews | Active since Aug 2009

01 Sept 2016, 07:53

From bad to even worse if that's possible

<p>I get a reply from Alice van der Merwe, but this woman hasn't even bothered to call to hear the full story nor has she even answered my question. I want this sorted out and not to be given half a$$ed answers to my query. can somebody that actually has a brain and can read to understand get back to me? adn I refuse for Alice van der Merwe to be that person</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply05 Sept 2016, 15:37
Official

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Please email me the full details of your query so I can folow up and resolve. I have sent you an email **********

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards

Thabelo

REQ: **********