from bad to brilliant

My phone had to be sent to JHB for repairs after it had died. I booked it in at the Polokwane walk in centre with ease, fully knowing that it could take up to two weeks. After a couple of days, I phoned the number given to me to check the status of my phone and was informed that my phone would be replaced. The consultant told me that they had no stock and asked me to phone back later in the day to get an eta. I phoned about four times over the next couple of days and the only answer I always got was \I don't know". I went back to the walk in centre an the gentleman told me that he will follow up on it for me. Three hours later he phoned me to let me know that he had found a phone and to check if it was okay that it was a different colour. Even though the phone arrived during stock take"