Frik Liebenberg

Good day

Ones again l am forced to give MTN SA a bad report. I have for the last 7 months very BIG problems with the MTN billing department and to date could not resolve it with them. The only thing carries on doing is making the problem BIGGER and BIGGER. So Yesterday morning I decided I had now just enough of the MTN billing department. I write an email to the CEO of MTN Mr. Ralph Mupita to put in a complaint against his Billing Department.

Till now 13;00 29/10/2024 I have received no response from Mr. Ralph Mupita or any representative of MTN regarding this serious allegation against the MTN billing department and MTN and him as the CEO because this department falls under him.

It's very clear MTN or its CEO Mr. Ralph Mupita is not willing to resolve the problem. My meaning is it's no wonder MTN is in the state is. With a CEO like this it's a wonder it still in operation. No wonder the billing department is in the state it is.