FRIDAY 13TH MTN NIGHTMARE

<p>On the 13 January 2017 I visited the MTN bluff store in Durban to apply for 2 MTN 50gig internet contracts. I am a Pharmacy owner and took three hours of my time to do the application. Systems at the store where slow but I persisted due to the promo. During my Application I was informed that my ID was listed on a SHAMWARI database and that I was blacklisted.The store assistant said that he would raise an objection and get back to me. I made my own enquiries and discovered that this listing dated back to 2015.At that time someone had cloned my ID and opened ********** accounts.The South African CRime Prevention Department changed my status to ***** Victim and furnished me with a letter clearing my credit worthiness. I duly supp**** all this documents to MTN. Since middle February I have been contacting the Branch to enquire about my application. On all occasions I was told that head office was still dealing with the matter. A week ago however I was informed that my applications were declined without any reason. I am frustrated with the amount of time I have wasted on this application and MTNs lack of professionalism. My credit rating is impeccable and it is ironic that one of my employees were awarded the deal and yet I was given the figurative finger..My application number was B294393.I hope MTN gets back to me regarding this complaint.</p>