1 reviews | Active since Jan 2017
Fri-yay special
<p>I called MTN to confirm if they offer dual SIMs on their contracts so I can take advantage fo their Fri-yay special. The MTN consultant says yes, but only instore. Decide to go ahead with moving to MTN, stand in hours of lines, and finally after a week, receive the approval on the contract. I go in to collect my new handset and request the dual SIM option, only to be told that there's no dual SIM option on the Fri-yay special deals. What a waste of my time! Thanks MTN!</p>
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Our aim at MTN is to offer the most efficient and the very best of customer service, it is truly disappointing for us to hear about your experience with one of our stores.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Our aim at MTN is to offer the most efficient and the very best of customer service, it is truly disappointing for us to hear about your experience with one of our stores.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,