RK
Ronel K

1 reviews | Active since Jun 2009

16 Mar 2015, 12:21

Free LTE sim swop a lie!

I received an sms saying I will be contacted regarding a free swop of my sim card to LTE. No one phoned. Then on Friday 13/03/2015 I received another sms saying I will be contacted for delivery. The sms reads: \Y'ello! MTN will be sending you a FREE LTE SIM to complement your LTE Device. Please expect a call to confirm the date & time of delivery. Brought to you by MTN". So yesterday I went to an MTN store to change the sim"

0
Replies (1)
MTN South Africa
MTN South Africa's reply20 Mar 2015, 13:51
Official
Hello rkolver,

Thank you for your post,

We apologise for the delayed response and for any inconvenience this may have caused.

Please note that the amount paid for the sim swap will be credited to your MTN account.

Thank you
Wenzile Masina
REQ:***