DB
Dieter B
1 reviews | Active since Nov 2011
21 Dec 2015, 22:54
Free data to no data in 2 seconds
Well MTN has done it again.<br> <br> Been 3 nights in a row now, 1 Free GB of data to use in 2 hours which is awesome, but as soon as the time comes, **** goes my data connection.<br> <br> I can see it now and again trying and failing as my night goes on.<br> <br> This normally starts at 21h30 to 6h00, no data whatsoever. <br> <br> I pay this for 1GB that I can't even use?<br> <br> Please explain.
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Replies (1)
MTN South Africa's replyOfficial
22 Dec 2015, 17:07Hello DieterBau,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have logged a request with our technical support team for assistance, reference number: SMC/***.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have logged a request with our technical support team for assistance, reference number: SMC/***.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply22 Dec 2015, 17:07
Official
Hello DieterBau,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have logged a request with our technical support team for assistance, reference number: SMC/***.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have logged a request with our technical support team for assistance, reference number: SMC/***.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,