FO
Francois O
1 reviews | Active since Nov 2015
16 Nov 2015, 19:16
Free airtime , never received
Twice I have received a message from mtn that I have received R50 free airtime. Only have 3 days to use this airtime, but I never received this. I have phoned custom service over and over again. All just a waist off time. I still have the messages to proof this.
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Replies (1)
MTN South Africa's replyOfficial
18 Nov 2015, 10:58Hello Franky35,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this.
Kindly be advised that your R50.00 is in your phone number 0634***914
and will expire today:
R50.00 2015-11-18 Money Onnet Voice 3 day expiry .Kindly call an MTN number and see if the airtime won't go through but it's there.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this.
Kindly be advised that your R50.00 is in your phone number 0634***914
and will expire today:
R50.00 2015-11-18 Money Onnet Voice 3 day expiry .Kindly call an MTN number and see if the airtime won't go through but it's there.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply18 Nov 2015, 10:58
Official
Hello Franky35,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this.
Kindly be advised that your R50.00 is in your phone number 0634***914
and will expire today:
R50.00 2015-11-18 Money Onnet Voice 3 day expiry .Kindly call an MTN number and see if the airtime won't go through but it's there.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this.
Kindly be advised that your R50.00 is in your phone number 0634***914
and will expire today:
R50.00 2015-11-18 Money Onnet Voice 3 day expiry .Kindly call an MTN number and see if the airtime won't go through but it's there.
Regards
Nompumelelo
REQ:***