LS
Libby S
1 reviews | Active since Aug 2018
27 Aug 2018, 10:41
FREE AIRTIME???????
When I load airtime on my tab I get free airtime to the same value that I have loaded however it is absolutely no use to me if I can only use it to make fone calls cannot convert to data ? Free means I can do whatever I want with the free airtime right
So thanks but you can keep your "FREE" airtime its of no use to me because I only use my tab for google and Facebook
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
27 Aug 2018, 19:22Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that the promotional airtime is only available for three months there is no code to opt out however you can change the price plan in that case you wont receive it.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply27 Aug 2018, 19:22
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that the promotional airtime is only available for three months there is no code to opt out however you can change the price plan in that case you wont receive it.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
LS
Libby S's updateReviewer Update
02 Sept 2018, 21:27Thank you for your response but it is such a pathetic promotion and I will stress again I did not ask for it
I WILL NOT CHANGE MY PLAN TO SUIT YOUR PATHETIC PROMOTIONS
LS
Libby S's update02 Sept 2018, 21:27
Reviewer Update
Thank you for your response but it is such a pathetic promotion and I will stress again I did not ask for it
I WILL NOT CHANGE MY PLAN TO SUIT YOUR PATHETIC PROMOTIONS