PG
Pieter G
1 reviews | Active since Oct 2013
11 Nov 2015, 11:32
Free 30GB false advertising?
I'm unable to respond to my previous complaint (http://hellopeter.com/mtn/complaints/free-30gb-false-advertising-***), so I'm creating a new one as it was not properly resolved.<br> <br> On 2015/11/05 at 20:44 I received confirmation that 30GB of data has been loaded:<br> <br> \Yello You have received your FREE 30GB once off LTE data bundle
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Replies (1)
MTN South Africa's replyOfficial
13 Nov 2015, 16:04Hello PieterG75,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the relevant department to advise .
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Rosetta
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the relevant department to advise .
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Rosetta
REQ:***
MTN South Africa's reply13 Nov 2015, 16:04
Official
Hello PieterG75,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the relevant department to advise .
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Rosetta
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the relevant department to advise .
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Rosetta
REQ:***