1 reviews | Active since Jul 2016
FREAKAPPS *** MTN and WASPA re content services
Received an sms this morning that I subscribed to FREAKAPPS at 0200 this morning IMPOSSIBLE Cancelled immediately and tried to call the number ********** 618 Cannot get through MTN and WASPA WHAT IS happening? How is this possible that you are not protecting your subscribers . This is not the first time this has happened . This is wrong LOOK at all the complaints against this company and this number
Thank you for your post.
We apologize for the inconvenience that you have experienced with our deliveries. We completely understand the frustration it has caused.
Please note that an escalation has been sent to our billing operations team to assist on the content charges billed. Kindy use the below code to deactivate the service on your to prevent further billing on the un-billed invoice.
Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.
Thank you,
Warm regards,
MTN Complaints Management Team
Thank you for your post.
We apologize for the inconvenience that you have experienced with our deliveries. We completely understand the frustration it has caused.
Please note that an escalation has been sent to our billing operations team to assist on the content charges billed. Kindy use the below code to deactivate the service on your to prevent further billing on the un-billed invoice.
Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.
Thank you,
Warm regards,
MTN Complaints Management Team