FRAUS ON MY ACCOUNT WITH NO OWNERSHIP FROM MTN

There is no client service at MTN and they don't care that ********** are *****ing from their clients. After there was ***** on my account I lodged the matter at an MTN branch and they referred it to their ***** department. Thereafter I sent a follow-up email with NO RESPONSE. MTN does not care that ***** was committed on MY account although it was due to their negligence. They deal with it in a I "don't care" manner because it happens with so many clients. How did the ********** new I had an MTN account? According to the POPI act my personal information should be protected by MTN which was not the case. The ********** also had access to the MTN systems to generate MTN messages to me. This is negligence on MTN's side not protecting their systems. They cannot say that they advertise for clients not to share their OTP number yet I haven't seen any of these ads in the media, neither did any of my friends or family. I also lodge a complaint CAS 177/4/2022 at the police station and are waiting for MTN to investigate, but I don't get any response from them. They do not protect clients information and ********** has easy access to their systems.