**********ly opened MTN account

**********ly opened MTN account. In 2018 I app**** for an increased credit facility at my bank. It would have been a mere formality but thanks to MTN's flawed internal processes and controls in approving customer applications and confirming the Identity of their clients a ********* managed to open and account at MTN in my name and racked up a bill of R66,000 in 2014. What happened to ID validation, proof of income confirmation of address and banking details (RICA process). The bank requested confirmation from MTN that I don't owe them any money. The consultant at MTN Nuthuko Mletshe admitted that the account is ********** ********** I am still awaiting the letter since January this year. Thanks to MTN's incompetence my bond is now on hold until MTN decide to issue me with a letter. MTN reference Number 1: ********** 2 MTN reference number 2. [# ********** 1]. I am now paying additional occupational rent of R9,500 per month which I will be claiming back from MTN.