**********ly opened an account on my Identity

On the 3/11/ 2015, I received an sms notification from my bank that a debit order in the amount of R624.66 had gone off my account for MTN. I immediately contacted my bank, and had the payment reversed. My bank advised me to sort this out with MTN as this will occur every month thereafter. I contacted MTN and with great difficulty, and having the phone put down in my ear 3 times and many hours. (And after this they call themselves champions, when holding on the line for a consultant to assist you) I finally discovered that an account had been opened with my details, my Id, address, banking details, everything. All that could be disclosed to me was that this account most likely was app**** online. Couldnt tell me where the device was delivered too and who signed for it. Noluvo Mbabane from MTN (the only person willing to assist then told me to go to the police station and make an affidavit and I had to send her this once it was done with my ID. Today 19/11/2015 I contacted MTN yet again with no sucess. To date no one has phoned me or informed me of any proceedures. I need to know what is being done about this. No NCR proceedures followed at ALL, FICA? Im not an MTN client (prepaid)