NM
Njabulo M
1 reviews | Active since May 2013
26 Oct 2015, 10:04
**********ly opened account
At some point on Aug 2015, someone **********ly & successfully opened an account (cell phone ***)using my name. I don't know how &
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Replies (1)
MTN South Africa's replyOfficial
27 Oct 2015, 12:30Hello nkmthembu,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the number has been deactivated by ***** and the invoice dated 2015-09-20 for *** has been written off.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the number has been deactivated by ***** and the invoice dated 2015-09-20 for *** has been written off.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply27 Oct 2015, 12:30
Official
Hello nkmthembu,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the number has been deactivated by ***** and the invoice dated 2015-09-20 for *** has been written off.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the number has been deactivated by ***** and the invoice dated 2015-09-20 for *** has been written off.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,