**********ly opended Account not closed

Hi <br> I have notified MTN ********** department on the 24th Feb 15 that someone had **********ly opend a Contract account with them and they must stop any billing to my name as itsnot me, spoke to lady agreed that she has deactivated acc & placed an alert .However 30 days after i have reported this on the 01st April 15 ,my bank notified me of a debit of R4000 from MTN ,fortunately my account didnt have enough funds , i called MTN call centre and i was advised that i need to go into a a walk-in Centre of which i did ,was assisted by a lady called Tsholofelo Tshoma , she asked me to provide and Affidavit and my certified ID copy of which i did beginning of April 15 .Today i have received another notification from my bank of a rejected debit of R11 200 from MTN , Fortunately for me i didnt have that much of cash in that account , however i have incurred bank charges for the the rejected debits to an account that is not even supposed to be debited .<br> What i would like to know is when is MTN going to get their act together and resolve this **** of a mess,clear my name and reimburse me for all the bank charges.People should not use MTN services they are useless and have useless staff .