********** UPGRADE-NOT BEING ASSISTED

<p>It is with the utmost disappointment and Disgust that I have to write this review.</p> <p>A ********** upgrade took place on my contract last year February, I then contacted MTN about this and they said I need to do an affidavit and submit my Id copy wich I did in February 2016.</p> <p>Mtn still continued to debit from my account and whenever I called the useless call center i would be taken from pillar to post. I eventually got through to someone who assited in December 2016 and I was promised to be paid back all my money that Mtn has been taking wiothout my consent.</p> <p> Sadly its January 2017 and Im still waiting for my money to be paid back to me.</p> <p>Mtn I want my money back. It was so easy for ***** to be done and my account debited without you guys doing the correct verifications to ensure that indeed it is me. Now that i want my money back I must be taken from pillar to post.</p> <p> </p> <p>Its almost a year now and my issue is still not sorted out.</p> <p> </p> <p>MTN has the worst service in the entire telecom industry and I’m sure as hell never to use your services ever again! May I please have my money back in Full!!!</p> <p> </p> <p>Unhappy Customer</p> <p> </p>