********** Upgrade - CAll Centre not helpful!!!

<p>Question: Where should I send my affidavit and certified ID copy? MTN call centre has been sending from pillar to post in the past few days.</p> <p> </p> <p>I found out that there was a ********** upgrade on my account, contacted MTN, Mpho Gladys said I should email my documents to her and she will log a case. I sent her the documents on the 23rd March, I have been following up ever since and she has not responded to my emails.</p> <p> </p> <p>I then call in today and Thobeka Cele tells me she cant attach documents on y file and she will forward my call to someone else.</p> <p> </p> <p>I speak to Tyson Mthombeni who says noone in the call centre can do anything and I should go to an MTN store.</p> <p> </p> <p>WHO SHOULD I SEND THE AFFIDAVIT AND ID COPY TO LODGE A ***** CASE? </p> <p> </p> <p>In my previous hello petter query last week, you told me I should send you the affidavit and ID copy. Who are you and whats your email address and can you give me someone that will help me.</p> <p> </p> <p>Its like MTN is bound to frustrate you so that yu dont report this ********** practive / upgrade.</p>