SM
Siphamandla M
1 reviews | Active since Jan 2019
30 Jan 2019, 20:27
********** upgrade and no one to help me
******* *****ing money from clients activating ********** account. When I call they keep saying call this number when I call the number I get endless references and they still taking money from my account. MTN *****s and preys on innocent customers Money.
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Replies (1)MTN South Africa's replyOfficial
31 Jan 2019, 10:07Good day Siphamandla.
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this and we would like to sincerely apologise that you received such poor service.
Please note that we tried to contact you and reached voicemail.
Kindly note that I have sent you an e-mail for a faster resolution.
Warm Regards, Zanele MazibukoComplaints Management Team
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this and we would like to sincerely apologise that you received such poor service.
Please note that we tried to contact you and reached voicemail.
Kindly note that I have sent you an e-mail for a faster resolution.
Warm Regards, Zanele MazibukoComplaints Management Team
MTN South Africa's reply31 Jan 2019, 10:07
Official
Good day Siphamandla.
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this and we would like to sincerely apologise that you received such poor service.
Please note that we tried to contact you and reached voicemail.
Kindly note that I have sent you an e-mail for a faster resolution.
Warm Regards, Zanele MazibukoComplaints Management Team
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this and we would like to sincerely apologise that you received such poor service.
Please note that we tried to contact you and reached voicemail.
Kindly note that I have sent you an e-mail for a faster resolution.
Warm Regards, Zanele MazibukoComplaints Management Team
