********** upgrade and handed over.

********** Upgrade and terrible service from MTN

On the 2nd January 2018 i reported a ***** case and submitted all documents to Blessing Mabaso at the West street branch in Durban , And follow up serveral times but no luck.

I also called you customer service and spoke to Portia Madlala and submitted my documents to her for the second time via email and still no responds and call serval times and everytime i was told that they would ask her to revert back to me , they had no absolute interest to assist me.

Today the 08.03.2018 i received a called from a company indicating that i had been handed over. what irritates me the most is that MTN has no contacted me once about owing them , my ***** case , but suddenly i have been handed over.

I feel abused by MTN and its employees . What must one do to get assistance .

#MTN *****