********** upgrade
<p>M 2 numbers were upgraded ********** in Feb & till nw that matter is not resolved.M phones are continuously suspended,u get dis call centre agents & Lizzel (Klerksdorp manager) that have no clue.I hope my matter will b solved
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MTN South Africa's replyOfficial
06 Jul 2016, 15:07Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly provide us with your certified ID copy and affidavit specifying that you did not request for the upgrade will then lodge a complaint with ***** department to investigate and provide feedback.
warm regards
mike
REQ: **********
Best regards,
MTN South Africa's reply06 Jul 2016, 15:07
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly provide us with your certified ID copy and affidavit specifying that you did not request for the upgrade will then lodge a complaint with ***** department to investigate and provide feedback.
warm regards
mike
REQ: **********
Best regards,